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2nd Annual Design for Six Sigma Conference

Four Seasons Las Vegas, NV, USA (September 12-14, 2006)

Following on from the sell-out 1st annual event, WCBF’s forward-thinking 2nd Annual Design for Six Sigma Conference is the event for Process Improvement and Product Development Leaders in Manufacturing, Services and Transactional Environments to benchmark and learn how to apply and advance the tools, methodologies and metrics for success in DFSS.

Nowhere else will you find such an exceptional array of senior-level leaders and practitioners in DFSS across all industries willing to share their practical experiences and lessons learned with you. Discover how to transform your business processes and product development to improve efficiency and reduce costs.

16:15 PANEL SESSION: DFSS in Services and Transactional Environments

• DFSS execution in new and existing processes
• Applying the rigour for DFSS in services - Rigorous application of DFSS to match customer needs
• Re-engineering the tools to complement your DFSS deployment in transactional environments - How to apply product development tools in services
• Adapting QFD in services
• Overcoming resistance to carrying out VOC
• Effective prediction for process performance – Finding the data

Panelists Include:
Alexander Tokman
President and CEO


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